To help us maintain a safe, calm and relaxing environment for all of our guests, children are not permitted in our spas or certain areas of our salons.

Children are welcome at Alchemy Collective, David Masters and designated areas of Alchemy & i Berkhamsted, subject to space and suitability. Please call ahead to confirm that an appropriate space is available.

For insurance, health and safety, and the comfort and relaxation of our clients, children are not permitted in our salons, spas or clinics unless prior approval has been given by the location manager.

Our spaces contain hot equipment, chemicals, sharp tools and treatment areas that may not be safe or suitable for children.

We also want every client to enjoy the calm, relaxing experience they came to us for.

This policy applies even where a child would be supervised during the appointment. Our team members are unable to supervise children while a parent, guardian or accompanying adult receives a service.

Where prior approval has been given:

• the child must remain under the direct supervision of a responsible adult at all times;
• the child must not enter staff-only, treatment or hazardous areas;
• the child must not interfere with the safe delivery of services;
• the comfort and experience of other clients must be respected; and
• approval may be withdrawn if safety, insurance requirements or the experience of others is affected.

Children attending for their own pre-approved appointment may enter in accordance with our age restrictions and parental or guardian requirements.

Where a client arrives with a child without prior approval and the appointment cannot safely proceed, it may need to be cancelled or rescheduled. Our cancellation policy may apply.